Low lighting and blur have been encountered reducing accuracy. Please provide details on your performance in these conditions, deficiencies noted, improvement plans and fix timing. We expect that you have encountered low lighting scenarios with restaurant and call center customers. Please provide a short narrative.

Monday, January 20th, 2020

We are working on light changing during the day. Currently the system only works with constant light for best accuracy. Will keep you posted on when we resolve this issue 100%. The way we have resolved this issue so far is not a public matter, so do not put it in writing, only over the phone is ok.